Phone, tablet or computer playing up?
I'll come to your home and sort it out with you. No jargon, no rush, and you pay only at the end.
No travel charge in Finchley, Whetstone and Barnet. £10 if you live further away. Can't afford £25? Tell me, and I'll point you to free help from Age UK Barnet.
What my clients say.
Proper lifesaver.
My old laptop was running terribly slow and kept popping up with all these strange warnings about viruses. I honestly thought I'd have to bin it and buy a new one. Anton came round, cleared out a load of junk I didn't need, and sorted out my NHS app login which I'd been locked out of for weeks. He didn't make me feel silly for asking questions.
Arthur P. · 74 So patient and polite, worth every penny.
I couldn't take any more photos of my grandkids because my iPhone kept saying storage full and I didn't know how to move things without deleting them by accident. Also my new telly wasn't connecting to the internet properly so I couldn't get iPlayer. He freed up loads of space on my phone, showed me how to use the texting properly without hitting the wrong buttons, and got the TV working in ten minutes flat.
Beryl W. · 68 Lovely to have someone local you can actually trust in the house.
Every time I tried to print my boarding passes or letters on my Windows computer, the printer would just go offline and refuse to work. My son tried fixing it over the phone but we both just ended up frustrated! Anton popped over, sorted the wifi connection so it stops dropping out, and showed me how to scan documents too.
Geraldine T. · 63
What I can help with.
- Setting up a new phone, tablet or laptop, with everything moved across
- Wi-Fi, printers and smart TVs
- Email, WhatsApp and video calls with your family
- The NHS App and your photos
- Blocking scam calls and spotting fake texts
- Something else? Ring and ask.
What I don't do: repairs such as cracked screens or new batteries, anything inside your online banking, and tax returns.
Six promises, before you let me in.
- 1I'll never ask for your PIN, card number or passwords. You type them while I look away.
- 2I never log into your online banking.
- 3I never ring you out of the blue. You contact me first.
- 4You pay only at the end, never upfront, and you get a receipt.
- 5Family are welcome on the visit, in person or on a video call.
- 6I write down what I did and how to do it again.
DBS checked. DBS is the government's criminal record check. I hold a Basic certificate, on paper. Ask to see it when I arrive.
Not sure I can help? Ring and ask. A quick chat costs nothing.
Why I do this.
My parents and grandparents live abroad. All my life I was the one who set up their phones, fixed the Wi-Fi and told them which texts were scams. Now I'm too far away to pop round.
So I'd like to be that person for older people near me.
I work in tech and operations for an engineering company in London. This is a small thing I do on evenings and weekends, because I enjoy it and because people deserve patient help at a fair price.
Anton
Booking for your mum or dad?
- Ring me first and ask anything you like.
- Join the visit in person or by video call.
- I can text you when I arrive and when I leave.
- You can pay by bank transfer, as a gift, and I'll send you a short note of what we did.
Ring me. A quick chat costs nothing.
Evenings and weekends. If I can't pick up, leave a message and I'll ring you back the same evening.
I never ring anyone out of the blue. If someone calls claiming to be me, hang up and ring this number.
Tech Neighbour is Anton Kozlov's own small service in North Finchley, London. It is not part of any company or charity.